Vanderbilt Mortgage purchased my loan for a mobile home from JP Morgan who purchased it from Bank One...
Bank One and JP morgan sent me a new statement every month telling me what my pay off was. Vanderbilt did not, so I called for my pay off. They sent it to me in writing and included a $35.00 processing fee... I was not told about that fee when I initially called for the payoff amount..
When I called them I was told that fee is charged for processing the title work if you pay off a loan early. They couldn't tell me who it was paid to or why it would be needed...
So I concluded that they do that just to recover some of the interest that they would miss...
They did tell me that anything under $1,000 isn't charged that fee... I plan on having this paid by the end of the year so I don't have to deal with them any longer... Period.
I wish I had known about their business practices before hand.
0 comments