Complaint / Review
Orchard Bank - Household Credit Services
Ripoff Orchard Bank holding my payment for 15 days

I made a payment on my Orchard bank card account Friday July 29 on the Orchard Bank website. It came out of my checking account the same day. I check my Orchard bank credit card account the next day and I have $0 avaliable credit and an over the limit fee and late fee totaling $81.00.

I have always made on time payments never late and pay off the balance. When I called them they told me they are holding my payment for 14 days! This was an electronic transfer of funds. They have my cash and they are holding it and will not credit my account.

After many phone calls they are STILL holding my money. They told me next time if I wanted it to credit faster to send it by Western Union. I don't see how that would make a difference at all. It's cash money either way. Be careful of these people!