Chase bank has really ripped me off for the second time in two months. What they did is totally illegal. For the second straight month, they took my payment for my auto loan out of my checking account without any authorization.
When I called both times, they told me they had on computer when I had called in to authorize the transactions, but when questioned, they could not provide me a copy of the recorded transaction, or a confirmation number for the transaction.
The second time I called, which was May 3, They said I called in on a certain date and time, which when I checked my calender, I was totally indisposed during that period of time.
Also, when both me and my wife spoke to them about this, they got extremely argumentative, and implied both me and my wife were stupid and were lieing.
This has costed me dearly, because for the second straight month, it has overdrawn my account, and caused other checks to be returned insufficient funds.
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