You think a company is good until you have to deal with the inside.in December, I received a late notification on my car payment for November due on the 19. After researching on my end I discovered I did make the payment on Nov. 16 through Chase bank with on line bill pay and had a status of paid ...
When I purchased my car in January of I chose to accept financing from Chase bank because of the low interest rate offered to me. Little did I know that although the low interest was a bonus, the price I would pay would be in shoddy customer service and lax accounting. The problem began in May. I ...
When I originally purchased my car last November, I financed it through the dealer, and my loan was assigned to SunTrust Bank. I was unhappy with the terms of the loan (5 year/8.5% APR), so in January, I decided to refinance my car loan through Chase Auto Finance, which offered me better terms and ...
Please see the following letter that was sent to Chase on 6/16/08 Hello I recently called into customer service (1-800-336-6675) to make two payments with a posted check dated for 6/30/08. They transferred me over to collection dept. After a short period of holding a representative answered. He ...
I paid my Auto load off on April 8 (in Full - even rec'd a $36 refund check!). At that time, I was banking 100% online and my access to my account was completely wiped out. On April 15, a scheduled EFT tried to hit my bank but I did not have all the $ in so I rec'd a NFT fee of $33. I requested ...
As you can read from the others this is not the company you want to do business with, They had a record 15 Billion profits on 71 Billion revenue I can only imagine, they charge 20% interest for a car loan with not perfect credit. When others wanted to charge 13% The dealer said Chase was the only ...