In December we recieved a notice from Wells Fargo that we were delinquint on our payments and if not remedied Forclosure would commence. After getting the run around on the telephone for over a month it was found that WElls Fargo had not logged some of the payments we had made. After taking the reciepts to the bank, since all the counter mortgage offices are non-existent in Iowa, we were told that it was okay.
In July we recieved a certified letter that the foreclosure process had started. After contacting the attorney handling the foreclosure and explaining the situation we ended up having a conference call with Wells Fargo and they ended up telling us not to worry about it that we were up to date.
Well along comes Sept. And we end up getting a notice of judgement against us in the foreclosure process by default.
At this point we have been lied to by Wells Fargo and their Attorney Davis and Associates in Des Moines. Well after faxing the reciepts to Wells Fargo again they faxed a letter to us on letter head stating that we were up to date and the matter had been settled. They were supposed to fax the letter to the attorney as well but the attorney would not verify that. We even have a letter from Polk Count Court that the matter had been settled.
Now on Dec. 15 I see our house listed in the Sheriff's notice of foreclosures in the paper and it is set for Jan. 20.
I contacted Wells Fargo againand they deny sending any letter and also state that we have not made payment since Sept. 2003. After telling them that we had been making payments for all the months in question the lady on the phone said "Well even if you were making payments we would have sent them all back since it is in foreclosure". I asked if there was an office I could go to take the payment reciepts to straighten out the mess she checked and came back on the line and said " We do not do over the counter business in Des Moines"
Now they do not know what happened to the payments and I am on the verge of losing my home even though I have reciepts, a letter from Wells Fargo, of which they said the lady dosent even work in the mortgage department, and I cant even talk to the same operator on the phone as it is not there policy to give out their extension for that reason. I am at the point of where the stress is too much and I am going to let them take the home as I am in the process of starting a lawsuit against them.
Wells Fargo is the most impersonal company and distrusting company I have ever dealt with. I have all the reciepts but due to their inability to do their part on the business end I am screwed. Even the courts did not believe me as if I fabricated the reciepts on my own.
Does anyone else want to sue them too?
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