Household Bank refused to remove unauthorized and fraudulent charges from my credit card. The unauthorized charges were made by Hotels.com. They tried to pull a bait and switch and I told them that they were not authorized to make any charges. Even though I thoroughly explained this several times in writing and on the phone, Household Bank refused to reverse the fraudulent charges. I even sent them documentation of class action suits against Hotels.com for similar fraudulent charges. Do not trust this company.
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