Usacomplaints.com » Business & Finance » Complaint / Review: Knights of Columbus - Unable to close account easily, agent seems to avoid us! Corporate office claims agent is only one to process issue. #1007405

Complaint / Review
Knights of Columbus
Unable to close account easily, agent seems to avoid us! Corporate office claims agent is only one to process issue

In It was advised to open several accounts to invest $ wisely (husband/wife life insurance policies and an annuity). Was advised at time of opening annuity - we needed $10k in account before seeing anything back from it. We opened each account with specified amount with annuity at $1k.

Since then, we had to borrow against the annuity earlier this year and putting funds back in slowly but seems not fast enough... After recent election, the proposed tax laws caused us to evaluate our various holdings and investments. After two month of dodging the issue of liquidating the annuity - I attempted to push the issue and got my husband involved with NO AVAIL to accomplish task. The simple task of closing out annuity - paying the fees and taxes and apply the any proceeds left to HUBBY's Life Insurance policy as prepaid premium installments.

Corporate office claims we need agent to process the claim/issue and awaiting for supervisor of agent to respond - with NO positive contact nor action to accomplish task. I would believe it would take 5-10 minutes to fax forms for request and signature and return them to agent for processing (estimated time perhaps 24 hours) and than process completed at corporate office.

It seems we are being given the run around for a simple task to close out an account. It makes me wonder if there is a scam and/or Federal Government has changed the rules without notice!!!

In past, I have had many dealings with the Knights of Columbus - and all very positive and rewarding events. Since in S. Florida - it seems that the organization is a totally different beast; and truth to be told, I do not understand that concept.


Offender: Knights of Columbus

Country: USA   State: Connecticut   City: New Haven
Address: 1 Columbus Plaza
Phone: 8003455632
Site:

Category: Business & Finance

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