By far the toughest customer support I Have actually experienced! I acquired a faulty item (portable spa, designed to achieve 149 degrees F, just got to apx. 118), and that I invested almost a few months on offer together looking to get it changed. Our calls & e-mails were regularly not delivered, so when I attempted to advance my criticism towards the supervior degree after 8 wks, the sup started it back again to the exact same man I Would been already coping with! After I attempted to get hold of the top of the organization, the agent explained that "the dog owneris not around greatly" which the very best she might do was abandon a note for (you thought it!) the same guy. I eventually needed to document a with my charge card organization (awaiting reimbursement). The cost was excellent, but even when the merchandise hadnot been faulty, it really would not be worth enduring such bad customer support.
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