Usacomplaints.com » Beauty & Appearance » Complaint / Review: Zales - Wedding Ring. #642285

Complaint / Review
Zales
Wedding Ring

My partner bought my gemstone/wedding ring arranged from Zales in June. The two bands were soldered together in January. I got the bands (like a collection) back again to Zales in February to determine about having them measured up when I had a young child and may not use my band. They explained my warranty did not protect it; nevertheless, there is another guarantee which was accessible and that I might buy that plus they might upsize/downsize my band free of charge anytime. And so I went for this. They measured up my band and 14 days later I picked it-up. Well, below it's January and that I had dropped lots of fat and so I got my band back again to Zales to possess them dimension it back. They stated it'dnot be any issue also it would be in 14 days. They named and that I returned in 14 days. After I got there the woman in the table explained there is a $40 cost. I asked why the cost. She advised me when my bands were soldered together they cost $40 to place them back together. I advised her that I had been never informed of this extra cost. The man who initially offered me the guarantee was there so she named him around. He instantly removed the $40 cost. I had been good with that, but was questioning what might occur later on easily actually upsized or minimized it again?!?

So then, I attempted on my band to ensure it fit right. It felt interesting and so I got to taking a look at it. The underside of the band was paper-thin. Therefore slim I really could have inadvertently struck it on anything also it might have bent. I subsequently directed it out towards the supervisor. Our band was definitely not actually near to being this slim after I slipped it down, when I am careful with my band and understand to get a proven fact that the underside of it had been not used at-all; nevertheless, it might have experienced several scores. The supervisor explained he'd deliver it in and also have them repair it. He particularly published about the bill towards the jeweler the band was too slim. Then published "Rush" onto it and explained he'd ask them to rush it back. Below it's 10 nights later and that I have not noticed a term from their website. I'm really anxious about how exactly my band will appear after I have it back. I'm thinking how great of the jeweler they really deliver it to and am thinking they possibly have now been "taking" platinum from others also.


Offender: Zales

Country: USA   State: Kansas

Category: Beauty & Appearance

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