I've had my ring since 2008. I've lost track of how many times accent diamonds have fallen out of my wedding ring. Sometimes they have fallen out days after I picked up my ring from being repaired. I have my stones checked every 6 months to keep my warranty current. I've also requested they send it ...
I purchased my fiance weddindg ring on a friday only to be promised that it will be back by wednesday... Our wedding is Friday... I called to check on my ring (on Wednesday because no one tried to contact me to let me know anything)... Only to be told it wont be back till friday. The day of my ...
On Saturday August 13 my daughter and I were shopping at the Merrillville, Indiana Southlake Mall. My daughter had informed me that her boyfriend had purchased a ring for her at a local store and that were pleased with their purchase but that the stone was not real. I proceeded to tell her that ...
I am so livid right now! I have never, ever had a worse experience retail shopping for anything, much less expensive jewelry in my life. My best friend bought me a beautiful pink saphire ring for Valentines Day. I saw it online and she wanted to get it for me. She had to go to 3 Zales stores before ...
I purchased a two carat ringfrom Zales in Four Seasons Town Center. They promised me that my ring could be sized, fixed, clean, and well maintained if I purchased the warranty along with it. I purchased the ring on December 23 only to have a diamond fall out of it on December 26. I returned the ...
I ordered a ring and 2 other items on Monday 12/12/10 online at Zales. All items were listed as available and guaranteed by Christmas. I got a call in the evening on 12/17/10 to inform me that the ring would not be available until mid Jan and if that would be OK. I stated that I had to have the ...