Usacomplaints.com » Advertising » Complaint / Review: Directv - Purchase. #602212

Complaint / Review
Directv
Purchase

Omg... I thought I was the only one. I have been a faithful subscriber for three years with few small problems. My direct service had never been interrupted until recently. My next bill was due two weeks after the service was interrupted. I had to pay for the month I missed and the new bill that wasn't due yet!!! $300.00!!! That was on 3/12. On 3/24 the new bill came out stating that I owe $268.00. Now they say I owe $40.00 for a pay per view that I ordered in 2008 in which I did not. My service had never been hooked up to a land line because my house uses cells phones. We don't have land lines. They said that I did in 2008 (this is now 2010). My husband and I have lived in this same house for over 10 years; we have had the direct tv on the same tv's. Then thay said that I had to pay for the month that I had already paid for. Although I only owed $140.00 when my service was interrupted, I paid $268.00 but they said the extra money for for fee's!!! What in the malarky type of mess is that! They are legally stealing from hard working citizens! I closed out my bank account, called charter cable, and dismissed direct tv. I was a faithful customer, never missed a payment in three years until recently... They are the ones too lose out! Just don't do it if you read this while making your decision! Check the bbb, I did report them.


Offender: Directv

Country: USA

Category: Advertising

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