Complaint / Review
Directv
Still Getting $54.90 Statements Months After Cancelling

I canceled my service in October and had already paid for services for this month, so I received a credit statement with the prorated amount. I am still receiving a statement every month for $54.90 and have made several phone calls to DirecTV and to my bank, Bank of America, where I have my credit card that was debited for the payment, and I am still unable to resolve this issue.

I paid for a service via a debit to my credit card on the 3rd. I canceled on the 2nd of the month and was prorated a credit. The same credit card should have been credited or a check sent back to me. Yet every month I receive a statement from them with a credit balance, and I am not even a customer.