I was less than 15 days late on a car payment, and I received calls daily harassing me for money. According to the people who phone, this is HMFC's policy because it is computer-driven. You actually start getting calls 6 days overdue. By 15 days we were getting up to about 12 per day.
I recommend that you think seriously before financing your car with these people. When things go wrong, the harassment is unbelievable, many of the staff are rude, and most do not record the conversation on their computer.
I am also in the process of lodging a formal complaint with the Florida Office of Financial Regulation (www.flofr.com). FYI, Section 806 of the Fair Debt Collection Practices Act prohibits abusive communication and harassment tactics. Subsection 5 of that section prohibits harassment with multiple calls.
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