BB&T is creative ripoff banking at its best. No matter when you make your deposits or when you've made your charges, they find a way to hold your deposit, run your charges, charge you fees, and then add your deposits back in. It seems to be periodic, and one other member here reported that it happens about every 6 months.
BB&T has actually held my cash deposits for more than 24 hours, then run all possible charges, added fees, and then put my money back in. I tried to figure this out. After all, it is just a bank, so I should understand the system. A couple of times it seemed very strange, so I went in and talked to them.
Here is what they explained to me, no matter what your banking receipt says your available balance is. If you make a cash deposit that day, they hold it, even if online banking shows your available balance including it. First, they run all ACH deductions, then they run debit and check deductions, and then they charge fees for all of them if they posted the same night. If you had 180 dollars and your total charges were 200, and let's say each charge was 50, you get four fees. Then they add in your deposit, which was made before any of the charges.
Stealing? Absolutely. Do not bank with this institution. You will have problems, unless, of course, you never go below a thousand dollars in your balance. Not many people can do that, and here is something else.
After their creative banking the other night, I had a balance of -29 (70 in fees). Obviously I had the money in my account, or my balance would be -99. Then I deposited 1100 the next day, and my account showed an available balance of 1071. After the next night's posting, my account showed -49 for a 20 dollar charge, and I am sure they will add another charge to that. Of course, my available balance is now 1051 minus a fee. Curious, huh?
The most discouraging thing is that they get away with this on a monumental scale. I thought we were getting federal regulations to keep banks from ripping us off.
I am closing my account with them. I have banked with a credit union before, and none of this ever happened.
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