Usacomplaints.com » Miscellaneous » Complaint / Review: Extra Space Storage - Rates increase after five and nine months without disclosure. #470909

Complaint / Review
Extra Space Storage
Rates increase after five and nine months without disclosure

Rates will increase after 5 months and then 9 months - but will not tell you when you move in. My rates were increased so much that I could move to a nicer storage company that actually had more secure access and air conditioning! Read the fine print - they can increase your rates at any time with 30 days notice! I think this is a poor way to do business - they get you to move in and then they keep increasing your rates... Don't get screwed over by them - get it in writing that your rate will be fixed for at least a year.



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