Complaint / review / scam report
Extra Space Storage, Euless TX
Extra Space Storage rate increase scam - storage unit at extra space storage

Complaint / review text:
I just saw another complaint listing the same practice, so this must be a normal practice - don't be fooled! Extra Space advertised a low rate for a storage unit, I moved in, signed the paperwork and all was fine (after they "inadvertently" tried to charge me for insurance I hadn't opted for the first month.) 5 months into my agreement, I get a notice in the mail that they are arbitrarily raising my monthly rate next month. Now I am stuck paying a higher-than-market rate at a below-average facility or having to move all of my stuff again after only 5 months.

I will never use Extra Space again - don't be fooled into their scam like I was!

Contact information:
Author: Contact with Author

Offender: Extra Space Storage, Euless TX

Country: USA   State: All USA

Category: Miscellaneous


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