Usacomplaints.com » Miscellaneous » Complaint / Review: Amazon.com - Billed After Cancelling Free Trial Seller Account, Card Info Kept. #407176

Complaint / Review
Amazon.com
Billed After Cancelling Free Trial Seller Account, Card Info Kept

I signed up for a free 30 day trial for an amazon store. My computer broke down & I didn't list anything before the 30 days was over. I was billed for a new month, which is understandable. I then cancelled my Seller Acct immediately. Then got an email saying they were unsuccessful in charging me another month (because my card was maxed out) I sent them a reply to say I cancelled my acct & shouldn't have to keep paying. They replied to say there's no record of my cancelling. So I went there again to cancel & it followed by a page saying it was confirming that.

I got another email saying they were once again unsuccessful in billing my card for a new month, so I cancelled my credit card & got a new one. My mistake was that later on, I bought from a few sellers on amazon with my new card. The purchase went through smoothly. But since then, no purchase can be completed. There's a lot of good sellers on there that would appreciate my money, but amazon won't let the transaction go through.

I began to wonder if they do not allow me to complete a transaction until I pay off the bogus charges from them. So I went to my acct to see if there's any indication of that & they have my new card on record, along with the one I cancelled, showing the last 4 digits. Apparently they got that info from when I bought something. Can they do that?! They do not give a way of removing the card information, only a way of adding another card. So I'm cancelling this card also.



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