I really don't understand what happened to my bank account this month. I have visited the branch three different times this month, and I spoke to two different bank representatives on several different occasions. They even had trouble figuring out what has happened.
This month alone I have made $5,142.70 in deposits, I spent $3,919.43 in purchases and paying bills, and I had $1,278.00 in overdraft charges. I am so confused, I don't know how it happened. Every time I make a deposit I get another overdraft fee and I'm back in the hole again, and I started the month out in the positive.
The reason I and the representatives I spoke to can't get the account figured out is that they bunch several charges into one lump sum instead of listing one NSF fee with one overdraft item. The way this is done makes it impossible for customers to keep track of how much they are being charged.
Every time I make a deposit, it is held for seven days because I don't have the money in the account to cover the check, and I end up with more charges. I borrowed money from my 401k to clear up this account, and that check was held for seven days and I was charged more fees. I borrowed money from my sister and a friend, and their checks were held for seven days and again I was charged more fees.
When will this highway robbery of innocent people stop? Times are hard, and I'm on disability right now from work, and the NSF fees alone this month took almost my whole check. They continue to hold my disability checks for seven days. I intend to close my account this month and just put my money under my mattress. It's safer that way, and at least I know where it is.
Is anyone going to stand up and help the poor innocent people of this country from being taken to the cleaners by corporate America?
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