I changed to this bank to start building credit. My mom came with me and we signed up for the protection plan. The first few months were fine, with no bank charges or anything. Then I went on a trip and overdrew my account. I had my mom put cash in that day to cover it, and they still charged me. In the course of one week I was up to $310.00 in charges. They had charged an extra $35.00 for not getting things straight.
I had called them three times while in another state, and they didn't return my calls. When I got back, they said they would give me $100.00 back, and that got me furious, because I was moving to Colorado the next week and needed that money. I am young and don't have a lot of money right now. So now I have switched back to my old bank, Wachovia, and am satisfied.
The lady from BB&T asked my mom that day if she would like to open an account, after they had just charged me $310.00. Are you crazy? Now I have a credit card through them and I don't think I should pay it. This bank will not show you the accurate amount online, but their screen will show it to them, so they can charge you and get away with it. I want my money back, although I probably will never see it again.
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