Purchased direct tv thru Walmart in franklin, in
on the 12th of Dec. installed on the 14th on the 17 we got up to no signal / no service. I called dtv and went through 55minutes of plug and unplug, turn on and off etc. I finally got fed up and told her to just disconnect and come get their equip. She transf. Me to that dept and when I explained the guy that installed this told us we have 7 days to back out of the contract and that's what I'm opting to do. She informed me that was not true. So then I ask them to send someone out to fix the system she checked and said since I purchased from Walmart I'd have to go back to them to schedule service because they are not directly connected to direct tv. I called back to Walmart and talked to the guy who sold us and he said they have their own installers and repair crew not connected with direct tv. So again I have to call their service and was told to call back after holding for 10 minutes! What happened to a 3 day out of a contract? Today, I was told I had only 24 hours after installation to opt out of the contract. I don't believe Walmart should have these people in store misrepresenting direct tv. Now what can I do, I'm here with no service. I'm under contract for 695.88 for the first year and 875.88 for the second year. That's a total of $1,571.76
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