Usacomplaints.com » Traveling & Tourism » Complaint / Review: Priceline.com - Bid-only hotel placed far from beach, no refund. #662698

Complaint / Review
Priceline.com
Bid-only hotel placed far from beach, no refund

Priceline.com has a service where you can bid on a hotel in selected area (s) but without showing any names of hotels until bid is complete and verified.

I placed a bid for a hotel selecting only Clearwater Beach or St. Pete Beach/Treasure Island. My bid was accepted at which point I learned that my hotel is at a clearwater/st pete airport hotel. A 15-20 minute drive to the beach!

I specifically avoided the Clearwater area because I knew that it would not include any beach hotels! Upon calling Priceline.com to explain what happened, I was told that refunds and/or changes were not allowed.

My advise - never use this website for bids! You think you are bidding for a specified area but the truth is, they put you where ever they want and you cannot do anything about it.



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