Usacomplaints.com » Traveling & Tourism » Complaint / Review: Priceline - No cancellation allowed hours before hotel check-in. #649630

Complaint / Review
Priceline
No cancellation allowed hours before hotel check-in

I made a reservation through priceline for a hotel early in the morning of the same day I needed to check in, Feb 16th. The hotels check in time is 3pm, I called priceline at noon to cancel and they stated they have a zero refund policy. As I looked over their policies, it stated that if I had tried to cancel on the 14th of Feb (?!?!) I may have gotten a partial refund. Maybe if I could travel in time that would work. The hotel has zero control, priceline is a complete and utter rip off. They don't even have very good deals. I've seen prices the hotels offer for the same amount or less!



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