Usacomplaints.com » Traveling & Tourism » Complaint / Review: Priceline.com - Refused to honor lower Hotels.com rate or cancel unused hotel booking. #467635

Complaint / Review
Priceline.com
Refused to honor lower Hotels.com rate or cancel unused hotel booking

My story is I read all of the first time user information and felt like I was going to get a better deal with priceline. I was wrong.

I found a better deal on Hotels.com within the first 24 hours and priceline would not honor it because they said it was a special promotion.

What I can't believe is that they can not cancel something that has not even been used yet like a stay in a hotel.

I will tell you that I am telling anyone who will listen not to use Priceline.com

Hotels.com and Expedia.com are the best deals and I have never had problems like this with either one.



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