When I signed up last year sometime in nov. I tried the free week on the website and I decided this wasn't for me, I just got a book on counting calories so I cancelled and a month later I noticed they still took my money out of my account and I kept calling and kept cancelling and they still never cancelled my account or offered a com# this went on for a year and they over drew my bank accounts where I had to pay extra money.
Last night I was in tears I added everything up and for 1 yr they cost me 664.00 plus tax with my overdraft fees and I spoke to the supervisor and I told him what has been going on for a year and still no one ever cancelled my account nor did they ever email me or give me a com # to let me know it was cancelled. Well the supervisor gave me a com# and told me that they can not give me my money back, my hard working money. That money was never theirs and I did call and cancelled but they have no records on the computer of me calling or cancelling.
They also told me there's no way of them finding out when the last time I was on the website using the calorie counting steps. I told him I don't believe that, they should be able to see who signs in on the weightwatchers account plus I only used it for that one week last year and I am so sure that me next bank statement will say they took more of my money out. They need to stop. They need to give me my money back it's not theirs and never was. They lie and scam and can not be trusted and should be off the market. I am so sick to my stomach and I really honestly think they are doing this to a lot of people and I am about to research it on my own and as a team we will sue them for every penny they owe us plus a lot more. If there is anything you can do to help please let me know. Thanks
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