Over a year ago, we called Directv to have it shut off after the last payment we made ran out. They cancelled some of the programming but, for whatever reason, left on a few of the religious stations. We did not watch any programs on Directv because we believed it was cancelled.
We received a bill for over $300 saying we did not cancel and they had no record of it. (Ha ha, very convenient.)
We talked to them, and they said to send the last bill we paid, and we did so. We had never been late or missed a payment in over 5 years.
They would not do anything about the bill, and it is on our credit report as bad credit. We contacted the Attorney General's office, and they resent all the information to Directv with the same result.
I really believe the biggest problem was that you always talk to a foreigner, usually Indian, and they lost something in the translation of cancelling our Directv and, of course, would never admit this to anyone. All we wanted was to get this off our credit report. We will never pay this bill, as we do not owe it and never did.
We cannot help it if these companies choose to use people who can hardly speak English or understand it.
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