I'm as if I've been cheated. Direct TV mounted a week ago. The gear never worked properly. I named plus they troubleshooted for me personally however it nevertheless wouldn't function. They created an appt. To get a technology ahead around on the Friday he never turned up. I named and was informed they “got hung-up at another appt.” which I'd be the very first appt. On Monday. They nevertheless didn't appear at 8 am. I named plus they stated he'd be at 10. I called again. To say it isn't operating and that I don’t need it…I was informed I'd need to spend a termination charge of $480.00. I'm cheated. I'll follow-through using the attorney generals office.
In march of I'd transferred into my new home and got put up with direct television, however in nov we were robbed, losing all out technology and etc. Such as the direct tv package and distant. My insurance provider needed a declaration from direct television, displaying what it'd charge to cover the container which was stollen, and just how much it'd be to place a different one in the home. The sum total was around $530.00 (and also the insurance that i registered for through direct television, coated nothing).
I had been about the telephone together for 4 times directly, once for over an hour or so, looking to get them to deliver, or fax me a declaration showing what it was price. I virtually got the runaround. One woman stated that they didn’t possess a fax device and he or she might change me to the division that did have one, I had been on-hold for 45minutes, before somebody got about the telephone, and stated they didn’t have one both. Another woman explained I really could go right ahead and spend in advance for that next container after which I'd possess a declaration informing me just how much it cost.
I didn’t end up receiving something from their store, and my insurance wouldn't protect it simply because they needed anything written down.
I wound up spending $450.00 simply to brake my agreement together, thier providers, was the toughest I've ever endured with anybody.
0 comments