Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - 9 year custome. #668242

Complaint / Review
Direct TV
9 year custome

We've been a person for 9 decades - satellite support was A, never a, no issues. Issue started in December whenever we included their NFL football bundle - would not use our 'aged' containers and remote settings. They delivered one fresh box-out at free but declined to deliver the 2nd recipient. Might view the activities on a single of the televisions. Published towards the boss of Primary TV plus some woman named - quit a note and stated her quantity was just legitimate for the criticism for seven days! Held calling and lastly somebody there delivered us the 2nd container. It was directly after we talked to atleast 10 various repetitions - and got a definite 'no' whenever we requested to get a container which was suitable for their support, to some $60-one period cost and $15 delivery charge. Whenever we noticed the playoffs were about the nearby stations, named again and informed them I wasnot likely to spend the whole $300 for that bundle when it wasnot unique. The client support representative offered me a credit for $105. The next month, Direct TV billed my card for this $105 stating I had beennot eligible for it. I've often had automated funds together and after talking to them-and obtaining the cost corrected, informed them I needed document payment and automated payments terminated.

Per week after my cost published, they stopped our support. Named their normal quantity and stated the consideration have been "flagged" plus they were not ready to go over it with me - offered me A - 310 quantity (El Segundo) which visited a voice-mail package.

Named that amount the following day plus they stated our "tackle had been audited" plus they terminated the support.

In the period from December through May, I extended viewing deals for brand new customers and questioned the things they had for 'previous' clients. Nothing was the reaction. Lastly, they offered me $10 off per month for six months and that I named again and got $5 down to get a year. I believe our consideration was 'flagged' since we named in way too many occasions. (I recall reading that Run did the same to clients.) I approached the creditcard organization and questioned the final and closing cost.

You might feel they'd increase current clients provides to keep a person - or atleast send the most recent containers and remote settings.

Believe their name ought to be transformed to Let Us Create A Offer. Unusual behaviour in these challenging financial situations - when 1 out-of 4 individuals are dropping their houses - they are certain not likely to require tv company.

From what I Have continue reading this website, does not seem like Meal is just a champion both.


Offender: Direct TV

Country: USA   State: California   City: Coronado

Category: TV & Radio

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