» TV & Radio » Complaint / Review: DirecTV - Billing. #660727

Complaint / Review

I chose to switch from Directv to another cable provider... After I just switched this last month, Directv just sent me a bill saying that in (6 years ago) I had ordered a movie that didn't show up on the billing... They cannot provide proof and the supervisor "David" told me to suck it up that they don't have to provide any type of proof—to pay it or go to collections... He then hung up on me... When you call back, each rep will say the exact same thing to you... I am so upset that they can take advantage of comsumers this way and out of the blue, send a billing from 6 years ago stating that they forgot to bill you and cannot provide proof... Will NEVER do business with DIRECTV ever, ever again! I want consumers to know that they are doing this to people!

Offender: DirecTV

Country: USA   State: Washington

Category: TV & Radio


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