Although residing in Atlanta GA I activated to DirecTV HD support. Possibly around 2002 or 2004. I paid of my very own wallet for 3 standard meanings DirecTV devices, 1 DirecTV HD radio and 1 HD Meal and multiple LNB with mounting equipment. Right from the start I'd issues with the HD section of my support. First I had been informed that it had been never requested. With ongoing difficulties getting the HD stations I approached an area satellite specialist. They arrived and examined within the DirecTV contractors function and stated the purpose of the meal wasn't right for HD. They stated that the look of the meal wasn't truly excellent to fully capture indicators in the 3 satellites necessary for total support. They re-targeted it best they might. No trusted HD support and normal SD support that will pixilated freeze and venture out on gloomy times, during cold-weather and not HD.
I endure it to get a small over annually. Then I ended my support. After I did DirecTV delivered me a statement for over $200 for eliminating. I pleaded together they never really sent to the conditions of my agreement for the reason that they never really supplied me HD support and also the SD was substandard.
They declined my state and proceeded to gather the termination charge. They stated I'd not named the support people enough occasions to persuade them the support really was poor. I told them to think about that I'd settled over $600 out-of my wallet for several of the DirecTV gear and just why might I stop support and reduce my expense in most that useless equipment easily didn't need to due to no HD?
They never responded and extended to gather. I delivered them the sequential amounts of the devices and stated when they spend me for them I'd spend them their termination charge. No reply. Fundamentally the statement continues to be offered to 3 diverse debt collectors. I proceed to see each one of the scenario.
Bottomline: DirecTV sucks. Its guidelines draw. Their people pull. The apex of bad customer support. A typical example of raping of the customer.
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