I spend $2,449.44 annually to Dish Network for WildBlue Hello-Speed Satellite Internet. Since I have spend top-dollar due to their web I recently approached their Customer Support to possess them troubleshoot my gear since I had been experiencing issues with "slow-speed" high-speed. After their technology invested more than 90 mins. Examining application they said they'd have to mail technology to my house to check on equipment. While technology arrived & examined contacts, he discovered the issue was associated with the Dish Network equipment and changed the poor components. Well, SHOCK! While my next declaration came I had been charged due to their technology repairing THEIR gear and so I might continue obtaining support. No body explained I'd be billed additional $15 for MEAL to support their home. You had assume Boss #H1F who organized my appt. Might have suggested me; perhaps the technology herself; OR contain it in published on the PUBLISHED Service Contract? NO, alternatively "$15 for specialist visit" seems on my statement. After I named to possess this unapproved cost eliminated, their Customer Support Boss IMIR -DE1 declined stated I ought to have now been informed about that currently which is DIFFICULT to renounce this charge. Appears like I have to get this to my entire lifeis function and contact their Dispute-Resolution Group in Inglewood, Co. Would you guess that my $15 moves toward sustaining DISH Network Challenge Group?
0 comments