Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Unauthorized Billing $760!. #557300

Complaint / Review
DirecTV
Unauthorized Billing $760!

Our cable bill went over-due, my problem I acknowledge. I visited spend it, $200 anything, and also have it all mounted they stated it'd be ready to go quickly. I return to the financial institution and find out they charged my $200-PLUS another cost used to do not approve for $760!!! I DON'T Have that type of cash! I'd to contact five times, 1st guy was excellent, accepted it had been their problem, but explained they might CREDIT my wire consideration! And so I would not possess a statement for like ACTUALLY. NO MEANS I've rent-to spend! Fortunately he discovered another method, stated it'd consider 8 business days, to ensure that lease I had been going to pay would be overdue today because of them. He explained to call-back Friday to determine that which was up easily did not view it delivered to my lender. He also offered me some showtime for some weeks. Whatever. SUBSEQUENTLY I call-back, requires 4 more calls, not before 4th does somebody tell me the reimbursement might consider THIRTY MORE TIMES! And there is nothing they might do about this. Today all my expenses are attached, everythings overdue and 3 of the ladies were out-right RUDE IN MY EXPERIENCE after acknowledging it had been their error they handled ME as though I did so something amiss, not them. Really rude, unhelpful, not so informed about the scenario, plenty of run-around, and nonsense. I was surprised, I Have never been handled thus badly in my own life3, and we SIMPLY hardly began together not that sometime ago, you had believe they'd atleast pretend to be always a great organization to newer clients. Absurd. $760 isn't any little error!


Offender: DirecTV

Country: USA   State: California   City: Auburn

Category: TV & Radio

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