Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Fraud, lies and rude customer service reps. #267190

Complaint / Review
DirecTV
Fraud, lies and rude customer service reps

While my spouse and that I registered with directv i named the directv quantity within the phonebook. So when somebody responded the telephone they claimed directv. I never understood that I had beennot actually coping with directv, but a business that gives to make use of the directv title. No body never educated me of the and that I was never informed that it had beennot directv. Well, once the man arrived to set up the gear, he was really rude and hateful. He explained that it had been overdue and he truly did not have sufficient wire to complete the task. Well, i told him "you suggest to inform me that you simply do not bring enough wire to complete your work?" he then transformed his perspective and stated that he thought he might have enough. Well, he hurried around attempting to rush like he'd someplace togo also it was on the sunday morning. After which he explained he had been missing out and attempting to venture out and beverage. He did not prefer to focus on sunday. I told him which wasnot my issue. Which I needed it to be achieved right. While he mounted the dvdr he mounted finished and use it top on my DVD-player that was smaller. After I mentioned anything about him altering it that it appeared careless, he explained that it'd consider a lot of time and become challenging. He did not actually clarify just how to run the dvdr. Toward the finish of the 4-month unique, i contact directv and let them know that I do want to reduce my bundle along plus they state that I really couldnot obtain the most affordable bundle since the dvdr would not work and that I would need to spend more every month for this to function. No body told us this. So when we switched within the payoff kind to obtain a free dvdplayer. We ultimately get a notice stating that people do not qualify since we registered by having an unauthorized seller. We did not understand it had beennot directv. Since the expenses every month stated directv. And that I named them many times and was placed on store for over one hour. And also the boss i eventually spoke with never did return to the telephone when he'd me on-hold. One woman that i spoke to, stated that she'd credit me for just one weeks statement to ensure that I really could venture out and manage to purchase a dvdplayer. I informed her that which was her issue. To not offend me and keep in touch with me this way. That she was an extremely rude along with a smartaleck. She attempted to create me feel just like it had been my problem that used to donot get the dvd player which I really could usually simply venture out and purchase a portable dvdplayer. I informed her which wasnot the issue; but that was the free refund guaranteed. And they were all a bunch of lies and scam. Well, i shipped them back their gear. And one more thing used to donot realize that you simply hired it. Anything about directv is just a rest and scam. I actually donot understand why they're still running a business. The client support representatives are hateful, impolite and smart alecks. Easily had just discovered the grievances panel site and study all of the grievances about directv i never might have approached them. Please, anybody who's actually considering obtaining directv do not!!! Directv is about lies and scam and believe me you'll have several issues should you get directv. The corporation must be go out of company. Your authorities must check up on them. It ought to be illegal to deceive the general public by telling lies and being truly a deceptive organization like they're. I'd like my speech to become noticed of course if I will get individuals who study this to determine togo with another organization and never get directv then I'll be considered a happy individual of course if enough people opt for others. Subsequently directv may possibly need to correct up or walk out company. Then I'd certainly be considered a happy person!


Offender: DirecTV

Country: USA   State: South Carolina   City: Seneca
Site:

Category: TV & Radio

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