Usacomplaints.com » TV & Radio » Complaint / Review: Westinghouse LCD HDTV Model LTV37W2HD - Input Componets do not work Can get NO Customer Service from Westinghouse after several weeks of trying. #531928

Complaint / Review
Westinghouse LCD HDTV Model LTV37W2HD
Input Componets do not work Can get NO Customer Service from Westinghouse after several weeks of trying

After understanding from my Primary TV specialist that my feedback componets weren't operating, I attempted to get hold of Westinghouse. I understood the Television was approximately. 1 5 years old and most likely not under guarantee any more, but I needed to atleast discover of the issue was repairable in a fair cost.

I thought it unusal the inputs could be poor simply because they had never been utilized before this time around and so I am working they were poor from the manufacturer and unfortuantely I had been unacquainted with the issue so far.

The Direct TV specialist could link my Television towards the satelite radio via the RCA contacts, but I'm unable to view complete HDTV this way. I'm also unable to utilize my PS3 sport or view DVDs without disconnecting the Primary TV phone first. Both specialist for Direct TV and an independent technology specialist examined my Television and created the exact same outcome. The feedback componets weren't focusing on it. I had been advised to test calling Westinghouse Television company.

I named Westinghouse client service and after over per week of calling them-and lastly being moved for their out-of-guarantee repair service, after which awaiting another week for a solution, I had been informed by their ITI (out of guarantee repair service) service that my Television wasn't repairable which I ought to contact Westinghouse Support back.

I named Westinghouse support back and was informed they couldn't assist me since ITI Support hadn't mentioned my document using the proven fact that they might not restore my Television. They recommended that I contact ITI Support back.

While you could envision, right now I had been truly feeling just like a soccer being handed around.

I expected to talk to a Person Service Boss and that I was informed that I'd to depart my title and quantity along with a boss might contact me back within 24 to 48 hours. Since I have had previously obtained over SIX (6) guarantees of call shells in the Westinghouse Customer Support Dept. And that I hadn't obtained actually one return mobile call, I required to become permitted to maintain for that next available boss. I had been summarily informed that I had been prohibited to put on after which I had been hung-up on from the customer support person. I tried phoning back THREE (3) more occasions and requesting a and every time they hung-up on me.

It's now been roughly 36 hours since I have was informed a supervisor might contact me back within 24 to 48-hours and undoubtedly I've not obtained a telephone call however from the boss. I don't think that I'll actually notice from their website voluntarily.


Offender: Westinghouse LCD HDTV Model LTV37W2HD

Country: USA   State: California   City: San Juan Capistrano

Category: TV & Radio

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