Comcast has the worst customer service department ever and a monopoly on cable tv in the area I live in! It takes a minimum of at least an hour to2 even have an actual conversation with a live human being. They send you round and round with their automated service. Then it's a shot in the dark on whether or not you will have an ignorant representative on the other end of the line (which typically happens). They will then undoubtably lose the call, and not return the call (even though they ask for your phone number multiple times). If there is any other company around... Steer clear from Comcast.
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