Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - False Advertising/Falty Billing Practice. #472249

Complaint / Review
Direct TV
False Advertising/Falty Billing Practice

I registered for Direct TV in January. I bought 1 DVR for $99 and rent my second one for $5.00 monthly. Section of my bundle involved an aerial for Off Air channels (Nearby stations) since within our region it's not section of Direct TV.

The specialist arrived and required along the meal for my prior satellite organization and proceeded to place of the meal for Direct TV. After producing many openings in my own house he determined my pine within the yard was preventing the sign so he'd to attach it on the post in my own yard, however it was too late to complete it that evening. He was suppose to exhibit up between 8-12, he turned up at 10:00 A.M. And smelled of booze. He did not keep until about 3:00 P.M., I'd to consider the entire day off-work. He planned a period to return 24 hours later to cement the post within the floor, I'd to consider another 50% of day-off function and so I might be there. He then needed to plan a next evening for him to return, following the post was established, and complete the installation. I'd to have a next day-off work with this, it got him all of the day-to complete. While he was completed I went outside and that I had wire wire-wrapped around my whole home! He did not work it through the loft and sometimes even conceal it-up underneath the eaves it's about joint level. I had been really disappointed and also the specialist explained it's since he could not enter my loft, that was a rest

Our Off Air stations weren't arriving properly and so I required another specialist in the future out and repair it, they arrived, I'd to consider a later date off function, stated they set it, drilled more openings in my own house and remaining.

I received my first 3 expenses and every time I'd to contact since I had been billed for that installment, the aerial along with a service cost. Many of these costs weren't proper plus they were attributed back again to me, but I still needed to contact.

Meanwhile, I still haven't had the opportunity to obtain my local stations. Following the snow melted and that I mowed my garden for that very first time so when I went within the region where the wire was hidden the mower drew it right up from the floor and shredded it. I required something phone and was handled rude enjoy it was my problem. I described the specialist didnot hide the wire deeply enough, therefore Strong TV decided to deliver somebody out to repair it, I'd to consider additional time off-work and that I didnot have any Television for the whole weekend.

I called at the conclusion of my a few months to stop the 3 free weeks of film channels and particularly requested basically could be billed and that I was informed no, after I got my statement this month I'd a $36.99 cost for film channels. I called once more and was informed they'd credit the costs back.

I'd to get purchase my very own aerial ($80) and also have Primary TV return to do the installation. They arrived last Friday and that I however can't-get my local stations.

I called to possess my support disconnected and was informed it'd charge me $380. I expected to get a break down of how he develop that quantity and in the beginning he explained $5 monthly for that outstanding 19 weeks on my agreement. He then mentioned it had been $20 monthly and everytime I asked him on he might alter the topic and never reply me straight. All he'd do is provide me more free video stations or $5 off per month for that next 12 weeks.

If anybody is considering changing to Direct TV I highly recommend them-not to. They're a dreadful organization to work well with and wrongly marketed in my experience. I still haven't obtained the support I had been guaranteed I'd get, my local stations.

I do want to understand if what I've noticed holds true when I simply not pay my statement and allow them close me off that I wont have that charge to pay for? If anybody has guidance please feel liberated to email me at [email protected].


Offender: Direct TV

Country: USA   State: Idaho

Category: TV & Radio

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