Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - False & Deceptive Billing/Advertising. #435659

Complaint / Review
Direct TV
False & Deceptive Billing/Advertising

November I looked up Immediate TV’s ‘special packages’ on the web. The bundle I had been thinking about was the Option Xtra for $34.99 for 12 weeks. The bundle involved as much as four space installment, a totally free HD-DVR service update, free local stations, a few months HD support, a few months free HBO, Starz, Showtime.

What I acquired was 2 Devices, 1 DVR support that they're getting me $6.00 monthly (it was said to be free), Showtime for a few months and that I didn't obtain HBO or Starz. I'd a-2 space installation and also the local stations.

The initial statement I obtained was for $130.99, it was for 12 Jan. 2009 to 8 Feb. 2009. I named Direct TV and talked towards the ‘special’ payment region somebody called Jennifer. She explained the $18 hadn't been utilized, that I had been designed to publish the refund online also it might consider so long as 2 months for this to exhibit about the statement. She stated she'd utilize the refund also it could be automated.

I simply received my 2nd statement as well as for significantly less than 8 wks of support I had been billed $165.00. I've named Direct TV 17 times. And 17 occasions I've been provided various costs, various payment times and various tales. Recently I called again and was used in "JOSH" who I doubt was actually out-of senior school. I told him I needed the bundle cost that I had been guaranteed. HE CHUCKLED and explained I had been not likely to get that cost of course if used to donot like too poor, stop...! I had been also informed I had been billed in the evening (12/17/09) that I named to help make the visit for installment???

Somebody must part of and maintain Primary TV responsible for fake and misleading marketing, revenue agreement violations for deceptive revenue and payment created, mentioned and suggested by departing out specifics or omitting details for profit.

If anybody knows of the class-action suit against Strong TV, PLEASE I would like to know...


Offender: Direct TV

Country: USA   State: Maine

Category: TV & Radio

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