Direct tv is a horrible company. I did not know I signed a contact for 2 years and the box broke after 30 days. I'm on the phone with customer service. They can not get a supervisor or manager. But I did get transferred 4 times.
Great. Right... Well every time I got transferred I had to say the story over and over again. Finally after screaming and demand to speak to a supervisor. She apologized and said there is nothing they can not do because it's been over the 30 days (32 days). So now I have a 3 year old box horrible customer service.
I had dish net work and comcast the best service I have ever. If I had any issues it was solved immediately. I tried to cut my bill with direct tv, I was wrong by the time I receive my bill it was more than dish net work. All they said is... I'm sorry. The funny thing is they new I was stuck with them for 2 years. (contract).
Well it got to the point I didn't care about my credit that I cancelled them.
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