About six month ago I canceled my service with DirectTV after several years with Direct TV. I over-paid service for $62.80. I called several times asking for the refund. They said the money would be kept for 8 weeks. I don't know if there is such a regulation for that! Well, I received statement every month for five months they own me $62.80. I called them several times after I lost my patience. Every person I talked to had promised to fix it, but nothing happened. This month (Feb), I received a statement again, this time, it showed that a refund amount of $62.80 was sent to me on Jan 29. Today is Feb 19. How could the mail take more than two weeks? What kind of company is it?
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