I wish I would have found this information earlier! Before I ever became their customer would have been ideal, but even a couple of months ago would have helped me...
I also am a victim of what I perceive to be not only unethical, but criminal, business practices, evidently performed numerous times to numerous people. I can't imagine how many others out their have also been 'ripped off' by directv.
I join the many here who have had their bank accounts wiped out for reasons unaware of until after the fact. For me, it has left me with such an extreme case of financial hardship I am in danger of now losing my home. It only takes one event like this when your income is so limited in the first place to completely leave you destitute.
I also had one of those guys who installed my dish during the winter months and when spring came I lost all signals (just as my installation guarantee expired!), and directv's response was 'not their problem' unless they could send someone out and I would have to pay for the relocation of the dish. I also had to either continue my monthly subscription or be charged cancellation fees. I wish I'd of taken the latter now, but at the time I paid for 3 months of service I didn't even have! I finally was able to find someone willing (not directv or one of their incompetent sub contracted installers) to move it for me for free.
Since as an individual customer you don't really matter to this company, I hope the power in numbers will and maybe we all can be compensated somewhat by bringing attention this unfortunately all too common corporate America way of conducting business.
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