Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - False advertising. #406815

Complaint / Review
DirecTV
False advertising

A consultant from National Satellite Organization described that Meal and Immediate were currently employed in combination with one another but when I closed with him, I'd be handled like a new client and so entitled to the package offers only open to new clients. I had been cited $34.99 and due to that, I decided to change to Directv. I had been informed the complete cost could be $34.99 for 12 weeks which may return towards the regular cost after this time. I had been NEVER informed that I'd be caught with this specific for two years which is created nowhere about the document I closed. It wasn't stated that there is an additional cost for that 2nd recipient. It wasn't stated that there is an additional cost for that DVR since it was incorporated. Our first statement came for $81.19. This really is significantly more than increase what I had been cited. I tried often to get hold of the National Satellite Organization however they are reluctant to come back my calls. I eventually DID have the ability to obtain a person once but I was informed they do not cope with payment and so I'd need to work-this out with Directv myself. I named and e mailed Directv and was fulfilled with inventory solutions of "this really is our cost" etc. It had been nearly a "baitandswitch" method which was used-to sign me-up, but that's kidis play when compared with being informed the overall lies that I had been given. Had I been informed the particular cost, I'dnot have changed.

I'd like only to become gone Directv as my provider. I closed no contract stating that I'd remain for almost any time period or did I accept spend $460 easily determined that Directv wasn't for me personally. A deal suggests that there is "a gathering of the thoughts". This isn't so below. I decided to nothing regarding time. I had been expecting that Directv might simply I would like to proceed quietly and become completed with it. But despite a using the BBB, they're reluctant to accomplish something.

I can't watch for this 2-year phrase to become over. Their product is poor towards the one I'd before, their customer support is just a laugh plus they do not care if their clients are pleased with their item. Overall, Directv is among the toughest businesses I Have haad the discomfort of coping with.


Offender: DirecTV

Country: USA   State: Florida

Category: TV & Radio

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google