Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Unethical Practices. #359632

Complaint / Review
Direct TV
Unethical Practices

I'm unsure who'll obtain this-but for Direct TV providers I'm certain there's enough data supplied in order for them to seek my information. Where would be the regulations that protect customers from businesses do unauthorized credit checks. About the night of 10/9/08 I presumed to contact Direct TV on behalf of my husband regarding a promo offer in the mail and I actually received very good customer service, the sales person was very knowledgeable. But I repeatedly mentioned that I had been just calling to ask about these products not purchase the support. I had been requested my title, I stated that used to donot possess a work which my spouse accounts for the expenses therefore I'd not be putting a purchase. I had been requested all over again, then I had been requested when they might perform a gentle creditcheck, that the repetition beat to express that it'd not be considered a credit check on me but a check about the tackle to determine when the tackle certified. I offered her no additional info after which the following point I understand I being used in the quality department.individuals hear easily possess a statement, yes it's to become compensated. But it was not managed quite appropriately. I had been requested three times about operating my credit and three times I said no. Direct TV Repetition did a creditcheck after stating no three times. I expected to get a supervisor or manager two or three people got about the telephone and declined to provide me a boss, or perhaps a director, their lastname, their area, or perhaps a help-line. I had been informed by one-rep she would fall the phone call. I'm not really a unhappy previous statement client... I had been extremely upset the truth that I didnt provide a cultural or something or any acceptance and my credit was ran. I assure easily draw my credit history their is definitely an request by Direct TV. It's incredible that Primary TV could be fast to find somebody info without authorization but totally declined to provide any details about their particular organization. Which leaves to consider why must I have provided my maiden name when requested. You've already ripped my credit. Yes when there is a challenge it's to be managed. I'm confused at this time anyone might have called-up and offered a typical title when I have and also you suggest to inform me that provides you the best to operate a credit check. I've simply experienced a procedure that simply was resolved in courtroom for that same cause. Do the businesses not understand the regulations? I'm confident I'll have sufficient cash to pay for any debt that I really could perhaps owe... Easily had the support it'd have now been many years before... And what's truly happening. I simply named set for information on an offer to not undergo an inconvenience similar to this. The repetitions possess the sales hype down terry however they might want to re-train about the regions of acquiring customer info. May the economy is really broken at this time that no body cares concerning the Reasonable credit regulations and such. Sorry I actually named in...


Offender: Direct TV

Country: USA   State: North Carolina   City: Charlotte

Category: TV & Radio

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