Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Dominos Pizza - Poor customer service. #338330

Complaint / Review
Dominos Pizza
Poor customer service

On Sunday 8-09-08 around 6 pm I had been likely to call-in an order to Dominos. I'd named to put the purchase and that I had told them that 14 days before I'd a purchase also it have been not stuffed properly and also the mgr that evening stated that next time we requested we'd get a free lrg pizza for that problems at our next purchase to simply provide our title and quantity. Therefore before I put the purchase I'd described this for them therefore there is no distress. The woman about the point stated she'd need to get her mgr to draw that up since she didn't possess the expert to do this. A couple of minutes later a supervisor got about the telephone and requested my number and so I offered it to him he explained that there is nothing for that quantity. I stated well perhaps it had been within my partners number and so I offered him that quantity. Then he informed he these were equally arising like a new quantity. I mentioned used to donot realize that given that we've requested from there many times. He mentioned icant do any factor if you don't provide me the best quantity. I then stated well perhaps it had been under my mom or dads quantity. He explained he examined these plus they got up like a unique lastname. I told him used to donot realize because it was simply fourteen days before and that I particularly requested the mgr that evening to get a document together with his trademark stating it was a totally free pizza since had virtually taken care of it anyways and he explained no that it'd be preserved within the computer. Then your mgr stated nicely icant recognition this offer then when you have another quantity call-back then and hung-up on me. I subsequently named him back requested for his title he explained it had been Shane and requested to get a quantity to somebody bigger up for that rude customer support he explained continue dominos.com I actually donot care and hung-up... I've never been handled in this way they ought to not provide free products or savings when they don't recognize thm this so-called supervisor was rude and disrespectful icant think a worker of the character is employed in customer support. Easily was to-go thru this everytime I contact that'll be the final period and that I'll make sure to allow all my buddies learn of the rude improper customer support as of this shop. It had been absurd and uncalled for. Thanks and wish that anything is likely to be completed to solve that much needless issue.


Offender: Dominos Pizza

Country: USA
Site:

Category: Cafes, Bars, Restaurants

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google