Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Online Accounts are not secure!. #708172

Complaint / Review
Direct TV
Online Accounts are not secure!

I named and put up new support and was informed to setup an internet account with Strong TV before installment to be able to apply for discounts and get the reduced advertised price on my first statement. Used to do so. The night time before my installment I obtained a phone from somebody stating these were from Direct TV plus they were calling to verify my installation consultation. They'd my title, tackle, telephone number, Direct TV consideration #, the kind of bundle that I requested, the kind and number of devices. They stated they required me to confirm some info to make sure that it was no occasion of somebody applying sombody elseis identification to acquire support fraudulently. They requested for my social scurity quantity and that I hesitantly offered it to him. He then requested for my banking account number and that I declined to provide it to him. He offered me a telephone # to call to confirm it had been the best phone. I hung-up and named the amount and got Strong TV customer support. They explained the phone call didn't originate from them-and my installment had been already established. After of a week of issues and harassment arising in the telephone scammer, I eventually got touching somebody at Direct TV's corporate workplace. They'd an examiner contact me a couple of days later plus they explained that somebody was coughing to their clientis online records. They'd been examining for a few months plus they did not understand who it was or how these were doing it. I instantly had them shut my online bill. I'venot noticed something from their website since. Fortunately I served rapidly to put scam signals using the credit rating companies and that I haven't endured any monetary drops (to date).


Offender: Direct TV

Country: USA

Category: TV & Radio

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