Direct TV and AT&T have been jerking us around for about 2 weeks now. Been a customer for about 18 years. Got tired of over paying they said they'd make it right. Bottom line they sold me a bundle for TV and AT&T high speed internet. They installed the Satellite on Feb. 16th I told the installer I would not honor a two year contract if they did not do everything they're supposed to. He said that was up to me but I only had 24 hours to cancel.
Four hours later called them up with a problem already and let them know then I did not except the agreement pull it out if they had to, or no contract. Well it's Feb. 21st still have no internet thanks to AT&T, which it a whole nother complaint. As of today direct TV says they don't bundle internet with AT&T. Of course now direct TV says I am locked into a two year contract which if I break their going to charge me for boxes and install.
When they set this all up there wanted a credit card for a one time charge of 10.00, which was ok but I check my online account a little while ago and they have my card on file. I did not authorize this and when I ask them to remove it they refused. Been off work with surgery so I bet I've spent at least 20 hours or more on the phone in the last 2 weeks.
Between direct TV and AT&T their selling bundles of services together but one doesn't know what the other is doing. What attorney do you call?
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