We had a bundle package with Verizon which included direct TV. We moved from NYC to a suburban home, and direct TV's Technician was "unable to find our house". I called to reschedule and appointment, and they told me it would be 3 weeks before a technician could come back. I told them I didn't cancel, that your contract installation company couldn't provide a service. I cancelled the service, and had Cable installed so my 4 year old can watch Noggin.
I have been battling with direct TV over a termination fee. I explained to them it's a different address, and Direct TV was unable to provide me with the service at the new one.
So now I'm getting letters form collection agencies. This is total FRAUD!
I have found THOUSANDS of complaints online of similar issues. I think a class action lawsuit challenging this is what is needed for Direct TV to wake up and realize they are dishonest and committing acts of fraud against the American public!
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