I'd DirecTV support to get a small over 3 years. It started with specialized problems we'd with this satellite. On good times our satellite could be fluffy and turn off. After numerous calls towards the specialized group they ostensibly explained there is nothing they might do since the parts they'd at their office stated the machine was operating correctly.
This continued for some weeks plus they it appeared to repair itself, all without aid in the support office. Lately we chose to change to a different organization since it might save people money every month. After I named to stop the issues actually started. To begin with they told me the DVR we'd was merely a rent after I was particularly informed whenever we bought it they were managing a unique and we're able to buy the DVR for $99. They obviously stated that they advised us however they never did.
In addition to that rest then I particularly requested if we'd be billed any termination charges. I had been told twice that people wouldn't be billed something since we didn't have a superb agreement since we'd formerly satisfied mine. The client support representative subsequently explained that people could be getting a look for the month of support since we were eliminating within two times of the brand new month. I had been informed the check might get to 4-6 months. Well it's been nearly 2 months and so I named yesterday and not just were we not getting a check however the cash we ought to have now been getting went towards the TERMINATION FEES. I had been mad after I noticed this. I described anything towards the repetition and he essentially stated that we did not satisfy our DRV contract of 2 yrs. I talked to some boss who described that she'd forward the criticism towards the suitable individual but I'm certain they'll merely clean their base with it. This kind of conduct and insufficient any reaction tells me that Directv clearly does not worry about their clients.
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