Mr. Chase Carey, (Direct TV)
I was charged for service for 14 months you never provided at all at 9833 Oroville Quincy Highway, Berry Creek, Ca. Even after calling you several times, and writing you letters, my American Express Card got billed again TODAY. I sent a letter last month and you ignored it. If I do not receive my money back in 5 days, I will file suit.
Here is another copy of the letter you ignored.
Joseph Piscitelli
9-15-07
110 Escobar Street
Martinez, Ca. 94553
Direct TV Service
Billing Dept.
P.O. Box 6550
Greenwood Village, CO. 80155
Re: 11353101
Direct TV Billing,
I am writing to you to ask that you refund 14 months of billing that you withdrew from my American Express account. I recently was shocked to learn that you continued to bill my account for service I did not have on a property that I sold last year. ($713.72)
The address was: # 3 Lakeside Way Berry Creek, Ca.
I sold the house last year, and relocated to: 9833 Oroville Quincy Highway, Berry Creek, Calif. At that time, you sent a representative in the field to see if a service could be connected at the new site. Your technician was unable to get a clear signal at the new location, and the service was not ordered, or connected, or installed. Your technician said he would document that the service was unobtainable at the new location at that time.
However, you continued to bill my American Express account, and I called your company and talked to "James # U2604" a few days ago. He said he would send you a report, verifying what I have said, and that you would respond if I wrote a letter to you.
The account report info is: #11353101.
I expect you to refund the money in good faith that was taken from my account, and that we can resolve this issue amicably.
My address is: 110 Escobar Street
Martinez, Ca. 94553
Very truly,
Joseph Piscitelli
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