Usacomplaints.com » TV & Radio » Complaint / Review: Dish Network - Unethical billing procedures. #1015946

Complaint / Review
Dish Network
Unethical billing procedures

Do not under any circumstance join Dish. I called back in October to complain about a problem with my service. After explaining the situation The nice girl that helped me told me based on everything she would be able to terminate my account without any problem. I returned all equipment per their direction. They sent me email confirmation that they had received it. I received a final bill in the mail for $17.21 that said it would be charged to my account on file. Just looked at my bank statement and they charged $313.71. I call wondering what the heck. They tell me the charge is for early termination. I was like what the heck. They told me after my phone conversation they reviewed the case and decided that my account should not have been terminated early. No one ever notified me of this, never called to talk to me, never sent a bill. Oh yeah they did send the final bill for $17.21. They said basically "Oh Well" we have decided theres nothing we can do. So they charge you without notifying you and send you a bill for almost $300 dollars less and you just have to deal with it. Please repost this so others can be aware of Dish's dirty practices, not to mention in the midst of all this they overdraw my account three days before Christmas. Guess they figure who cares if this guy gives his kids a Christmas or not. — b. Billing Policies. Your bills will show the total amount due, the payment due date, payments, credits, purchases
and other charges to your account. You may submit your payment by mail, on our website, through our AutoPay. & this is straight from their legal residential agreement paperwork. My bill shows $17.21 owed for a final bill? Ironic no bill was ever sent to me or made aware of to me that they were going to charge $313.71 to my account.

18 minutes ago · Like


Offender: Dish Network

Country: USA

Category: TV & Radio

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