On 5/10/04 I had sent in my cancellation letter which was in the time allowed. As I was told, but of course on 5/20/04 they had taken out $59.95 from my checking acct.
On 5/21/04 I sent a letter to request a refund with all necessary items needed again as I was told to do on the phone. Once again saying that if there was anything else needed to email me, but no response.
Never receiving my money back I sent a certified letter on 8/09/04 which was received and signed for by Jennifer Love on 8/16/04. Still no response.
What do I do now?
Catherine
Deltona, Florida
U.S.A.
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