I have booked a trip from NY-JFK to new haven this May on the CTLimo.com website for my friend. But after I had to cancel this reservation because she changed her arriving date. When I make the canceling on CTlimo.com, I was told I could not get my money back directly to my credit card.instead, the refund would send to a member ID on CTlimo, which could be used once in one year following. All seemed normal until last
Week. My friend will have a trip this thursday from NY JFK, so she planed to use the refund in CTLimo to transport form new haven to JFK! However, We CANNOT USE IT! We tried to make a reservation on the website, but we were told that there is no available station! And the web reservation did not work at all! So I wrote a e-mail to ask this problem! No reply at all! We telephoned them, they tell us we can not use our refund by phone reservation! I can only use this refund by online booking!!! THE PROBLEM IS the ONLINE BOOKING of Connecticut Limousine is totally out of work! Online Fraud!!!
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